Privacy Policy
Privacy Statement
Welcome to Ripple Operations!
This page gives important information about how Ripple Operations businesses collect and uses the personal information of the people who work for our clients.
This statement was published on Dec 1st 2024. If you wish to see prior versions of this statement, please contact us.
Collection and use of personal information of the people who work for our clients
Overview of how we use your personal information
We have summarized below how Ripple Operations businesses use your personal information. We do not collect or use sensitive personal information, such as credentials allowing access to an account.
What we use your personal information for
Promoting the services of Ripple Operations businesses
We may obtain your personal business contact details (such as email, telephone number, address, position) from you, from publicly available sources (like LinkedIn), or from third party providers. If you have attended an event (including an event we may host through a third-party provider), we may also receive these details from the event organizer or third-party provider.
Where we are allowed, we will use your personal information to contact you about, or send you information on, the services provided by Ripple Operations businesses. This may be because:
- you have requested them (for example, because you made an enquiry or signed up for our newsletters), or
- we feel our services may be of interest to you, given your position in the business you work for.
We always follow applicable direct marketing rules. If you want us to stop promoting our services to you, please let us know. You can also opt-out of receiving our direct marketing emails at any time. You can do this by unsubscribing, using the link provided in the email you have received, or by contacting us at: privacy@rippleoperations.com
Enquiries
You may make an enquiry about our services (for example, through our contact page). If you do, we use the information you give us to:
- provide you with information about our services;
- respond to and manage your enquiries and requests;
- demonstrating our services and solutions; and/or
- manage any pre-contract discussions with the business you work for.
Using our services
When we provide our services, we will collect and use your personal information. Any personal information you give us, or which we obtain, when providing our services will be used for:
- providing our services in accordance with our contract with our client (the business you work for); and
- managing our relationship with our client.
Other uses of your personal information
Enforcing legal rights
We will use your personal information for the enforcement or protection of our legal rights.
Administration, quality, and training
We will use your personal information to:
- help administer our business (including in accordance with legal or other obligations we must meet);
- manage our relationship with you;
- maintain quality standards; and
- design and deliver internal training.
System and product development
Your personal information is used to support the development and improvement of our systems and products. This can include using your information for:
- the purposes of surveys; and
- providing your personal information to third parties so they can provide services to us in respect of system and product development or improvement in accordance with our instructions.
Who else gets your personal information?
We do not disclose your personal information for a business purpose, except as set out in this Privacy Statement. Your personal information is never otherwise sold or shared to third parties.
To help us provide our solutions and services, the personal information described above is shared between the Ripple Operations businesses (as described below). It may also be disclosed to third parties who provide services to us, including:
- information technology and information services providers;
- other third-party service providers; and
- professional and other advisers.
These third parties can only use your personal information to provide their services to us or to support our delivery of our services to you. They must follow our instructions and they are not permitted to sell or share your personal information.
Your personal information is not disclosed to anyone else.
In certain circumstances, we may be obliged to disclose your personal information to a public authority in response to a lawful request or to respond to legal process. We will only make such disclosures to the extent a request is lawful.
If you do not wish us to disclose your information to a third party or use it for a purpose that is materially different from the purposes for which it was originally collected or subsequently authorised by you, you can inform us by using the mechanisms detailed in “Your rights” below.
How long do we keep your personal information?
We will only keep your personal information for as long as we are legally required, or if longer, for the period the personal information is needed for the purposes we have collected it.
Lawful use of your personal information
We only use your personal information if lawfully we can do so.
European Union, United Kingdom and Switzerland
As our client will be the business you work for, our use of your personal information is in all cases necessary in our legitimate interest in conducting and managing our business (for the purposes we have described above) and enforcing our legal rights.
You do have the right to object to this processing and can do so by writing to us at our address or emailing us. If you do object, this may affect our ability to provide our services and solutions to the business you work for.
We may ask for your consent to send you information and materials about our services. In this case, our lawful use of your personal information for this purpose remains our legitimate interest (as described above), but your consent is provided for the purposes of meeting the requirements of direct marketing laws.
Transfers of personal information
Ripple Operations is a group of affiliated companies with locations in the United States, Canada, and Europe. Your personal information will be transferred to these locations, but only for the purposes described in this privacy statement. In each case, these transfers are subject to adequate safeguards as prescribed by law.
If you wish to receive further information on these transfers and the safeguards in place, please contact us at privacy@rippleoperations.com
Your rights
Data Controllers
The data controllers, and the addresses at which they can be contacted, are:
MarineCFO, Inc: 723 Point Street, Houma, Louisiana, United States
Adonis, AS: Roeo 91, 5457 Hoeylandsbygd, Norway
Shipadmin, AS: Holmen 7, N-6100 Volda, Norway
Marine Learning Systems, Inc: 206 -1151 Johnston Street, Vancouver, BC, V6H 3R9
You can at any time contact Ripple Operations in respect of the use of your personal information at any of the addresses above, or by emailing: privacy@rippleoperations.com
European Union, United Kingdom and Switzerland - Data Controllers
The data controllers, and the addresses at which they can be contacted, are set out above
Adonis AS is the representative of Marine Learning Systems, Inc and Marine CFO, Inc in the European Union.
The UK Representative for Adonis, AS, Shipadmin, AS and Marine Learning Systems, Inc is Data Protection Representative Limited (trading as DataRep). You can contact our UK Representative by sending an email to datarequest@datarep.com with “Marine Learning Systems” in the subject line or by their online webform at www.datarep.com/data-request
Our Data Protection Officer
Ripple Operations has designated a Data Protection Officer. The Data Protection Officer can be contacted by emailing: privacy@rippleoperations.com
Accessing, deleting, rectifying and moving your personal information
In addition to the right to object to the processing of your personal information, depending on the country or state laws that apply, you may also have the right to:
- access your personal information and have disclosed to you what personal information we have collected, used, shared or sold about you, and for what purposes;
- require us to delete your personal information;
- opt-out of the sale of your personal information;
- rectify any personal information we hold that is incorrect; and/or
- have your personal information transmitted to another data controller.
Where applicable, if you want to exercise these rights please let us know using the contact mechanisms identified above. You may ask you to provide sufficient information to verify and complete your request. Subject to the rights you have, and to any legal or other requirements, we will complete your request within thirty days.
Lodging a complaint – European Union, United Kingdom and Switzerland
You can at any time complain about our processing of your personal information with the following data protection authorities:
Norway
The Norwegian Data Protection Authority (Datatilsynet)
You can obtain contact details at: https://www.datatilsynet.no
United Kingdom
UK’s Information Commissioner’s Office.
You can obtain contact details at: www.ico.org.uk
Switzerland
Where applicable, you can contact the Federal Data Protection and Information Commissioner.
You can obtain contact details at: https://www.edoeb.admin.ch